📦 SHIPPING POLICY – HERBIVORE SPICE COMPANY
Proudly shipping from Milwaukee, Wisconsin
We’re committed to getting your spices to you efficiently, safely, and affordably. Below are the full details of our U.S.-only shipping options — including USPS, UPS, and now FedEx.
🆓 FREE SHIPPING
- Flatpacks and all orders over $49 ship FREE to U.S. destinations.
- Non-flatpack orders under $49 ship for a flat rate of $7.95.
📬 FREE NO-RUSH SHIPPING (Flatpacks Only)
Flatpack orders under $49 qualify for our most economical service — Free No-Rush Shipping, delivered by USPS.
- Processing Time: 2–4 business days
- Delivery Time: 3–8 business days (after shipment)
- Tracking: Not always available
⚠️ Note: On rare occasions, USPS may incorrectly assess postage due on Flatpacks. If you’re charged unexpectedly, please email us a photo of the receipt and we’ll make it right.
📦 STANDARD SHIPPING (USPS or FedEx Ground Economy)
- Flat rate of $5.95 on Flatpack orders under $49
- Flat rate of $7.95 for all other orders under $49
- FREE on all orders over $49
- Processing Time: 2–4 business days
- Delivery Time: 3–5 business days after shipment
📮 Standard shipping is handled by USPS or FedEx Ground Economy, depending on location and order size. While affordable, these carriers occasionally experience delays. If your order is time-sensitive, we recommend upgrading to UPS or FedEx Ground.
🚛 GROUND SHIPPING (UPS or FedEx Ground)
- $14.95 for orders under $49
- $9.95 for orders over $49
- Processing Time: 2–4 business days
- Delivery Time: 2–3 business days after shipment
Ground shipping is fulfilled by UPS Ground or FedEx Ground, based on your region and delivery address. These services are faster and more reliable than USPS, and include full tracking.
📌 Note: This option is not available for Flatpack-only orders under $49.
⚡ PREMIUM SHIPPING (FedEx or UPS Express Services)
Need it fast? Choose a Premium Shipping option at checkout:
- FedEx Express Saver (2–3 Day): Variable rate based on location & order size
- FedEx Overnight / UPS Next Day Air: Variable rate
- Ships within 1 business day when premium is selected
Delivery estimates and rates will be shown during checkout. FedEx and UPS deliver Monday–Friday (excluding holidays). While Next Day delivery is guaranteed, 2–3 day services are not guaranteed due to carrier policy — though most arrive on time.
🌎 INTERNATIONAL SHIPPING
We currently do not ship outside the United States. We hope to expand internationally in the future.
📦 THIRD-PARTY LOGISTICS & FREIGHT FORWARDERS
We only guarantee delivery to U.S. addresses. Orders shipped to freight forwarders or 3PL companies are at the customer’s own risk. Herbivore Spice Company is not responsible for any loss, damage, or delay once a shipment is delivered to the third-party handler.
🤝 PARTNER PRODUCTS (Ships from Vendor)
Some items may be marked “Ships directly from vendor.” These are fulfilled by our trusted partners and:
- Are not eligible for store promotions or discounts
- Cannot be cancelled once placed
- May require direct follow-up with the vendor if issues arise
Please contact us for help or clarification.
🎖️ APO/FPO SHIPPING
We proudly ship to all APO and FPO addresses worldwide. These orders receive priority handling and often arrive faster than expected. 🇺🇸
💬 FEEDBACK & SHIPPING ISSUES
We stand by our products and our service. If something goes wrong — broken jars, late delivery, or missing items — please let us know:
📧 Email: support@herbivorespice.com
📸 Photos help us resolve issues faster and improve our packaging.
We’ll do our best to make it right with a replacement, credit, or refund.